Just click the Buy button, if you really honor the commitment of your purchase, get all your questions through the question field, if the purchase is not effective you can be denied.
All our products are tested before shipping, for this we have to open the packaging.
The value of the freight is not included in the price, you can calculate the freight by clicking on the Freight Simulator of the advertisement.
Product with free shipping will be discriminated in the body of the advertisement.
Sale to legal entity will be charged the ST tax (if any) after the issuance of the NFe.
When you click the buy button, you will receive informative emails about your purchase. Follow the steps that will be in the email to complete the purchase. Our system is fully automated. If you do not receive our contact via email in up to 10 minutes, please contact us via the routes that will be in the free market email. The PLANETA SHOP is a duly registered company, established with CNPJ and closely follows the laws imposed by the country. The prices charged by the PLANETA SHOP in the ads within the free market platform are exclusive to sales directly on this site. We do not make exchanges, barter. The PLANETA SHOP is a company exclusively dedicated to Internet sales.
According to incredibleflashlight, the technical information on the headlamp advertised by PLANETA SHOP is taken from the manufacturer / importer’s website and the manufacturer / importer is responsible for the product information.The PLANETA STORE is not responsible for the installation and use of the product.
On average, the shipments made by PLANETA SHOP are 24 working hours after confirmation of payment. Most of the time the order is sent on the same day, as long as the payment is confirmed and available until 12.00 pm on the date of purchase. The period starts to run from the moment the payment is confirmed.
If you choose to make a bank deposit through the Banks-Brazil Bank, Caixa Econômica Federal, Itaú, you must access the customer’s central office in our system to make the confirmation including the data of the payment receipt or send an email with this data . If it is not confirmed, it will not be possible to locate your payment and request for shipping.
If you choose to use the Mercado Pago payment tool, which is the responsibility of Mercado Livre, do not forget to include the value of the shipping freight, obtained through the freight calculation in this advertisement, according to the desired quantity of items.
We seek to maintain a sustainable level of products in our physical inventory to meet the demand for orders. Eventually, the purchase of the product can take place through the Free Market, through the virtual inventory and in the physical not being available. In order for the purchasing experience not to be affected, we have a customer order management system and also a management system with the distributors/importers that triggers an alert so that the inventory is replenished within 36 working hours. The PLANETA STORE guarantees to the purchasers, respecting the Code of Consumer Protection, that in case of lack of the product purchased in the network of distributors that we maintain commercial relationship, the amount paid by the buyer will be returned within 24 working hours.
The PLANETA SHOP in order to respect the free market code of ethics, reserves the right to erase questions, issues that violate the rules of the site, including insults and offensive phrases and we will notify the site immediately so that action is taken.